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5 minutes with Summer Housing TSO Hanna Carpenter

Hanna Carpenter
Summer Housing TSO Hanna Carpenter

Working with a tenant and her support network to secure the correct SDA funding level so we could start looking at the next steps after having everything in the air for a few weeks “it felt like we had won a marathon”.

How long have you been with Summer Housing?

Almost 6 months.

What is your role?

Tenancy Support Officer in Brisbane!

What do you love most about your job?

Making a difference in people’s lives and being able to be a part of their journey to living in their own apartment.

What does a typical day look like?

What is a typical day?! My day can be anything from being in the office following up with government offices, to spending the day out meeting with tenants and visiting the developments.

What is one story/moment in your job that really made you proud?

Most recently working with a tenant and her support network to secure the correct SDA funding level. The confirmation came through at 5:15pm and I was so excited I called EVERYONE! Being able to talk to the tenant and confirm that they had secured the correct funding and we could start looking at the next steps after having everything in the air for a few weeks – felt like we had won a marathon or something.

A close second would be when my boss, Queenie, and I rocked up to a work function in the same outfit!