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5 minutes with Summer Housing’s Tenancy Support Manager – WA, Nectaria Milonakis


How long have you been with Summer Housing?

I was appointed to my position in July 2020.

What is your role?

I am the Tenancy Support Manager for both WA & SA

What do you love most about your job?

Seeing tenants imagine and pursue a life they once thought was impossible I love that I have the opportunity to work with people from all walks of life. I’m enjoying getting to know our tenants and their support networks, and really understanding their needs and housing goals. I feel extremely fortunate to have the opportunity to support our people through this amazing journey. I love that my job is so much more than ‘just a job’.

What does a typical day look like?

Our first project recently completed in WA! A typical day for me would involve meeting with prospective tenants, providing them with tours of the amazing Arthouse in Joondalup and showcasing our design. I make regular contact with our applicants and their supports to provide updates, to share information and to ensure they know that I am here to support them.

What is one story/moment in your job that really made you proud?

I recently experienced a very heart-warming moment where I had the opportunity to bring one of our applicants to our apartments to view. They had found themselves in a home that was not accessible and did not fit their needs. Upon seeing the apartments and how our smart technology worked, they were so overwhelmed, they could not stop smiling! This experience and so many others, makes me so proud that I have the opportunity to support our people in reaching their goals and changing their lives!