The Team

Queenie Tran
Acting Chief Executive Officer & Chief Operating Officer

Queenie Tran has over 10 years’ experience in architecture and access consulting, specialising in residential design and tailored solutions for accessibility. Queenie works to scope pipeline acquisitions, develop housing and support models and oversees the management of Summer Housing and its related entities’ property portfolios. Queenie was appointed as Acting Chief Executive Officer in August 2021, following Dan McLennan’s departure from Summer Housing.

Noel Phillips
Chief Finance Officer

Noel has over 30 years of experience in finance, operations and management. Working in the retail and hospitality sectors, he has worked in leading organisations such as Ray’s Outdoors, National Leisure and Gaming Limited and Australian Leisure and Hospitality Group.

Lauren Stark
Commercial Manager & Company Secretary

Lauren Stark has six years’ experience in the not-for-profit housing sector with particular expertise in SDA administration, enrolment and provider compliance. Before this role Lauren gained nine years’ experience in legal and court administration functions. Lauren is responsible for overseeing governance, risk and compliance functions.

Aimie Meier
Corporate Services Manager

With over 12 years’ experience in Community Housing and Government, Aimie is a leader with experience working in Strategic Project Management, Finance, IT implementation and Governance. Aimie is responsible for overseeing Corporate Services. 

James Findlay
Finance Manager

James Findlay has a passion to use finance and business experience to support the delivery of great community outcomes. James has worked in international development and local community organisations over a 25 year career, with finance management roles in disability, aged care and a commercial property investment fund.

Steve Ward
Operations Manager

Steve brings over 25 years of community services management and is committed to enabling as many people as possible to achieve their goal of accessible independent living, in a place they can call their own.

Clare Kwok
Senior Development Manager

Clare Kwok is a registered Architect with over 12 years’ experience in architecture industry specialising in commercial, retail and multi-residential design. Clare’s role is the ongoing design and delivery of the diverse range of housing options which Summer Housing specialise in.

Angus Stirling
Development Manager

Before joining Summer Housing, Angus worked for Lend Lease  Building working on a range of projects from residential and commercial high-rise projects to award winning public and private health projects and most recently Melbourne Olympic Park.

Housing and its impact personally and socially has always fascinated Angus. As a student he worked in facility management in aged residential care and undertook a social housing research project with the objective to attract teachers into rural Indian villages.

Emily Lam
Customer Experience Administrator

Emily has over 14 years’ experience in administrative roles working across the banking, insurance and hospitality sectors. Emily works to provide administrative support to the broader team and to ensure the seamless operation of the office.

Meg Riordan
Tenancy Support Manager – VIC

Meg has worked with children and adults with multiple and complex disability in direct support and support coordination roles. As a support coordinator, Meg had a special interest in working with participants in the NDIS who required support to be discharged from hospital. Meg has a strong background in accessible communication. Prior to working in the disability sector Meg was a professional writer in the education sector.

Emma Smith
Tenancy Support Manager – NSW

Emma has 8 years’ experience providing person centred supports to people with a disability and complex needs across a variety of settings including; emergency respite, accommodation and community outreach (flexible supports). Most of Emma’s work has been for NGOs and she has a strong understanding of how to engage and respond to people with a disability in an accommodation setting.

Margaret Donnelly
Tenancy Support Manager – QLD

Margaret has over 30 years experience in community and not-for-profit organisations, working in disability, aged and children services. Margaret has lead teams through regulatory changes, implementing innovative service delivery and building partnerships to address local needs with best practices.

Nectaria Milonakis
Tenancy Support Manager – WA

Nectaria has over 10 years of experience within the Australian Public Service. Nectaria has worked with several leading Government Agencies including, The Department of Agriculture, The Department of Human Services and most recently, the NDIS in Supported Independent Living. She has a passion for developing an individualised model of care for those transitioning to, or seeking, supported living options.

Sophie Moore
Tenancy Support Manager – SA

Sophie has an allied health background in Speech Pathology and more recently worked in research roles on projects jointly funded by Monash University, the Transport Accident Commission (TAC) in Victoria and the Summer Foundation. The aim of the research was to explore outcomes for people with brain injury living in different models of housing in the community. During this time, Sophie significantly contributed to the drafting of a report for the NDIA board, which summarised feedback received from community consultations and requests for submissions, regarding the release of the draft Specialist Disability Accommodation Pricing Framework.

Hanna Carpenter
Tenancy Support Officer

Hanna has a background in disability employment and a passion for working with people to achieve their goals. Hanna has an understanding in responding and working collaboratively with various stakeholders in projects to ensure smooth transitions. She also has experience in the NDIS space with engagement and enquiries for Support Coordination.

Peita O’Loughlin
Tenancy Support Officer

Peita has a passion for empowering people and is guided in her work by the principles of equity, diversity and social inclusion. She has a background across the social service, arts, public service and hospitality sectors. Peita has previously worked as a paralegal advisor to rental tenants and has fulfilled roles in project implementation, stakeholder engagement, communications, customer care and arts education settings.

Ella Fraser-Thoms
Tenancy Support Officer

Ella has over 15 years’ experience working within the community services and social sector, spanning disability, mental health and forced migration. She is an experienced project manager and has a strong background in support coordination and advocacy.

Hannah Pennington
Tenancy Support Officer

Hannah has a lived experience of disability and has worked in the disability sector for 5+ years. Prior to joining Summer Housing, Hannah worked as a Support Coordinator working with children and adults with complex disabilities. Most of Hannah’s work involved developing frameworks for participants requiring supported decision making, and the development of care teams.

Hannah also currently works as a Facilitator for another disability service provider, managing a feedback mechanism to improve organisational supports and service provision.

Conor Williams
Tenancy Support Officer

Conor has a background in administration and customer service, across various industries. Currently, he attends university alongside his role at Summer Housing, as he is keen to gain the necessary experience, skills, and knowledge to make a positive impact within the sector.

Karen MacKenzie
Tenancy Support Officer

Karen has a background in tenancy and property management, specifically within SDA. Karen believes in establishing strong connections and open communication with all stakeholders to ensure a smooth transition for our tenants. Karen has a working knowledge of SDA and is passionate about providing tenants with a positive housing experience.

Jennifer Merriman
Tenancy Support Officer

Jennifer is the Summer Foundation’s Project Coordinator ACT for the Housing Matching team. Located in Canberra, Jennifer is responsible for connecting with organisations, hospitals, individuals and networks to generate interest and applications for properties in her region. Meeting with applicants to understand individual needs is a key part of her role and ensures that people are matched with appropriate properties.

Jennifer’s background as an executive director of a not-for-profit assistive technology provider, and her experience in both the disability sector and private sector provide an excellent springboard for the project coordination and networking aspects of her role. Jennifer thrives on helping clients makes the most of their NDIS packages.

Summah McKinnon
Tenancy Support Officer

Summah has over 8 years of experience in the community sector, which consists of assisting in raising awareness in youth mental health and has spent multiple years working with a disability organisation. In Summah’s most recent role she has harnessed her customer experience and human centred design skill sets to offer a meaningful platform for persons with disability to explain their experience and insights for service improvement.  

At Summer Housing, Summah offers support and guidance to tenants to ensure that they achieve a smooth transition into their new home.

Elodie Raveau
Administrative Assistant

Elodie has 4+ years experience in the Education sector, in Paris and Melbourne. Prior to joining Summer Housing, she has worked as a Student Support & Admin Officer, offering guidance and counselling to students as well as administrative support to her team. Her experience has taught her a lot about connecting with people, by working with students and colleagues from various backgrounds. 

Sonia Faiz
Assistant Accountant

Sonia is finance officer with over 10 years’ experience, specialising in AR, AP and NDIS Claims. Her industry experience extends over Manufacturing, Building Consultancy, NFP & NDIA. Sonia works closely with finance team on the reporting of financial information, system improvements and providing business support services to senior management teams and interdepartmental business units. Sonia’s aim is to ensure business is cash flow positive.

Bahar Farhang
Accounts Payable Officer

Bahar Farhang is an accountant with over 6 years’ experience. Previously she has worked as an account officer and assistant accountant in the retail and community service sector. She has the passion to use her expertise as the Account Payable Officer to support our team in empowering people with disabilities and bringing them an equal living opportunity.