Resources

Resources /

Feedback, Complaints, and Compliments

Summer Housing believes that our tenants and stakeholders have the right to complain and appeal decisions, without experiencing disadvantage or penalty in doing so. We encourage our tenants and stakeholders to submit complaints and appeals as we will use all outcomes and learnings from these processes in our continuous improvement approach to service delivery.

Information on the Summer Housing complaints process and details on how to lodge a complaint can be found within the below Complaints Policy and Complaints Form.

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News, Publications /

Summer Housing 2019/2020 Annual Report

It has been a landmark year for Summer Housing together with our partners, stakeholders and supporters as we reached our initial goal to commission 300 dwellings for Specialist Disability Accommodation (SDA) dwellings. Importantly, we have achieved this milestone two years ahead of target, delivering much needed housing for younger people living in or at risk of admission to residential aged care.

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Resources, Technology Videos /

Assisted-living Technology Video – South Village Kirrawee

Assisted-living Technology:

Our friends at Harvey Norman provide insight into the sophisticated technology installed at Summer Housing’s South Village apartments in Kirrawee, NSW. Assisted-living technology enables tenants to live with independence, choice and control in day to day living. #SpecialistDisabilityAccomodation#Buildingchange #changinglives

Posted by Summer Housing on Wednesday, April 15, 2020

Our friends at Harvey Norman provide insight into the sophisticated technology installed at Summer Housing’s South Village apartments in Kirrawee, NSW. Assisted-living technology enables tenants to live with independence, choice and control in day to day living.

Resources /

Safety is at the forefront of our design and building decisions

Hear from our Chief Operating Officer, Queenie Tran on why tenant’s safety is made our top priority in all our apartments.

‘Safety is of utmost importance to us which is why we have carefully considered the design of our apartments to ensure suitable safety precautions are integrated for tenants’ peace of mind’ Queenie Tran

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