Summer Housing believes that our tenants and stakeholders have the right to complain and appeal decisions, without experiencing disadvantage or penalty in doing so. We encourage our tenants and stakeholders to submit complaints and appeals as we will use all outcomes and learnings from these processes in our continuous improvement approach to service delivery.
Information on the Summer Housing complaints process and details on how to lodge a complaint can be found within the below Complaints Policy and Complaints Form.
Feedback, Complaints, and Compliments Form
Download PDF here
If you have any queries or concerns relating to the complaints and feedback process, please contact us via firstname.lastname@example.org.